Tagline: Hit your number.

The Role

Lead Product Designer

As a lead product designer, I led key initiatives like analytics, user management, and onboarding.

Projects

Icon: Building.
Company
ZoomInfo
Icon: Pencil and Ruler.
Projects
Strategy + Design
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Role
Lead Product Designer

User Management

Led the development of user management solutions with a clear hierarchy and intuitive controls, empowering administrators to manage users at scale.

Onboarding

Redesigned the onboarding experience to drive higher adoption rates by creating a guided, step-by-step flow for an engaging entry for new users.

Analytics

Established comprehensive data visualization standards in collaboration with the VP of Engineering to transform disparate raw data into user-friendly, actionable insights across our suite of products.

Screenshot: Admin-Dashboard-Default
Screenshot: Admin-Dashboard-Hover
Screenshot: Admin-Dashboard-Drawer

Activity Dashboard

ZoomInfo | Admin Portal

Revamped the Admin portal with actionable insights, transforming it from a static entry point to a data-rich dashboard, elevating the value for administrators.

Laptop, flat white.
Screenshot: Admin-Users-Hover
Screenshot: Admin-Users-Columns
Screenshot: Admin-Users-Create
Screenshot: Admin-Users-Details
Screenshot: Admin-Users-Subscriptions

User Management

ZoomInfo | Admin Portal

Designed a clear, structured hierarchy, empowering Admins and Managers to quickly navigate and prioritize key areas as new features were introduced.

Laptop, flat white.
Screenshot: Admin-Insights-Overview
Screenshot: Admin-Insights-Credits

Usage Insights

ZoomInfo | Admin Portal

Developed high-level views of activity, utilization, and adoption, enabling Admins and Managers to monitor engagement, assess adoption, and take immediate action.

Laptop, flat white.
Screenshot: Engage-Calendar
Screenshot: Engage-Calendar-Host
Screenshot: Engage-Calendar-Slot
Screenshot: Engage-Calendar-Availability

Meeting Automation

ZoomInfo | Engage

Streamlined meeting scheduling for Sales teams, allowing them to set up appointments directly, coordinate on behalf of, or self-service scheduling.

Laptop, flat white.
Icon: Chevron, left.
Icon: Chevron, right.
Screenshot: Admin-Dashboard-Default
Screenshot: Admin-Dashboard-Hover
Screenshot: Admin-Dashboard-Drawer

Activity Dashboard

ZoomInfo | Admin Portal

Our landing page provided minimal value to the Admin. The update offers Admin actionable insights, increasing the value of ZoomInfo’s products.

Tablet, flat white.
Screenshot: Admin-Users-Hover
Screenshot: Admin-Users-Columns
Screenshot: Admin-Users-Create
Screenshot: Admin-Users-Details
Screenshot: Admin-Users-Subscriptions

User Management

ZoomInfo | Admin Portal

As features were added, we needed to ensure a deliberate hierarchy with the ability for Admin and Managers to quickly address areas of interest.

Tablet, flat white.
Screenshot: Admin-Insights-Overview
Screenshot: Admin-Insights-Credits

Usage Insights

ZoomInfo | Admin Portal

Admin required high-level insight into the activity, utilization, and adoption. The following screens allowed admin and managers to track, manage, and take action.

Tablet, flat white.
Screenshot: Engage-Calendar
Screenshot: Engage-Calendar-Host
Screenshot: Engage-Calendar-Slot
Screenshot: Engage-Calendar-Availability

Automation

ZoomInfo | Engage

The Sales team required the ability to schedule meetings with prospects, or on behalf of teammates during calls, as well as self-service aspect from an email.

Tablet, flat white.
Icon: Chevron, left.
Icon: Chevron, right.
Screenshot: Mobile
View On Desktop
Phone, flat white.

Leadership

Serving the Team

Throughout my time at ZoomInfo, I worked to elevate design as a collaborative and strategic function. By leading cross-functional initiatives, I helped set a foundation for immediate and long-term growth

Initiatives

Icon: Building.
Department
Product
Icon: Pencil and Ruler.
Initiatives
Team Growth + Process
Icon: Astronaut.
Role
Leader + Mentor

Procedure Improvements

Optimized cross-functional procedures to streamline communication and workflow, fostering seamless collaboration, project estimations, and planning.

Design Challenge

Revamped the hiring process with a structured process, improving assessment accuracy for candidates and alignment for hiring managers.

Workshop Facilitation

Facilitated monthly workshops, guiding designers in creating and delivering targeted training sessions and strengthening skill development for a team of 60.

Design Academy

As head instructor, I pioneered our 12-week Design Academy to equip new design hires with the skills needed to excel, enhancing readiness and cohesion.