As a lead product designer, I led key initiatives like analytics, user management, and onboarding.
Led the development of user management solutions with a clear hierarchy and intuitive controls, empowering administrators to manage users at scale.
Redesigned the onboarding experience to drive higher adoption rates by creating a guided, step-by-step flow for an engaging entry for new users.
Established comprehensive data visualization standards in collaboration with the VP of Engineering to transform disparate raw data into user-friendly, actionable insights across our suite of products.
Throughout my time at ZoomInfo, I worked to elevate design as a collaborative and strategic function. By leading cross-functional initiatives, I helped set a foundation for immediate and long-term growth
Optimized cross-functional procedures to streamline communication and workflow, fostering seamless collaboration, project estimations, and planning.
Revamped the hiring process with a structured process, improving assessment accuracy for candidates and alignment for hiring managers.
Facilitated monthly workshops, guiding designers in creating and delivering targeted training sessions and strengthening skill development for a team of 60.
As head instructor, I pioneered our 12-week Design Academy to equip new design hires with the skills needed to excel, enhancing readiness and cohesion.